Terms & Conditions
Overview
These Terms and Conditions apply to your use of Louvela, operated by Jasmine Mounsey, and your engagement with our website at [www.louvela.com]. By accessing, browsing, or making a purchase through this site, you agree to comply with and be bound by these terms. If you do not agree with them, please do not use our site or services.
Use of the Website
You must be at least 18 years old, or have the permission of a parent or guardian, to use this site. You agree to use the site only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the site. We reserve the right to refuse service or restrict access if we believe a user has violated these terms.
Products and Availability
All products listed on our site are subject to availability and may be changed or removed at any time. We strive to ensure all product details, pricing, and images are accurate, but we reserve the right to correct errors and update information without prior notice.
Pricing and Payment
All prices are shown in AUD (Australian Dollars) and include GST where applicable. Payment can be made securely using the methods available at checkout. We may update prices at any time, but once an order is confirmed, the price remains fixed for that transaction.
Shipping and Delivery
We offer domestic and international shipping, with full details outlined in our Shipping Policy. By placing an order, you agree to our shipping terms, including estimated delivery times, fees, and any customs or duties that may apply to international orders.
Returns and Exchanges
We want you to love your purchase. If you're not satisfied, please refer to our Returns & Refunds Policy for information on how to request a return or exchange and what conditions apply.
Intellectual Property
All content on this site—including images, logos, text, designs, and branding—is the property of Louvela and is protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any part of the site without our written consent.
Suspension or Termination
We reserve the right to suspend or terminate access to our site or services if we believe there has been a breach of these Terms, or if the user engages in behaviour that we deem harmful, fraudulent, or abusive.
Disclaimer and Limitation of Liability
While we do our best to provide a safe, secure, and reliable shopping experience, Louvela does not guarantee uninterrupted access to the website or error-free content. We are not liable for any indirect or consequential loss arising from the use of our site or products.
Changes to These Terms
We may update or modify these Terms & Conditions at any time. Any changes will be posted here, and continued use of the site will signify your acceptance of the updated terms.
Governing Law
These Terms are governed by the laws of Queensland, Australia, and any disputes will be resolved under Australian law in the appropriate courts.
Contact Us
If you have any questions or concerns about these Terms & Conditions, please get in touch:
Louvela – Jasmine Mounsey
Email: louvelaactivewear@gmail.com
Gold Coast, QLD, Australia